Software owners have a monopoly in software tech support ?
It is often the case that a business user of software finds that it is tied into a support and maintenance contract, perhaps renewing annually with fees rising year on year. The frustration is that the support and maintenance contract could be put out to tender and the price most likely be reduced if the [...]
[click here read more]Posted: February 21st, 2008 under Competition Law & Regulatory.
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